Resources
Claims center
When something happens, you need a fast, clear path forward. We help you report the claim correctly and advocate for you through the process.
How to report a claim
If anyone is injured or there is an emergency, call 911 first. For urgent claims, call us at 702-483-0888 so we can guide you immediately. For non-urgent claims, submit the details below and we will open the claim and coordinate with the carrier.
Reporting quickly and accurately protects your coverage — late or incomplete reports can create problems, so when in doubt, report it.
What to have ready
- Your business name and policy number (if available)
- Date, time, and location of the incident
- What happened, in your own words
- Names and contact info of anyone involved
- Photos or documentation of damage
- Any police, incident, or injury reports
How we advocate for you
Reporting the claim is step one. After that, your advisor stays on the file:
- File and document the claim with the carrier
- Press the carrier on reserves and coverage position
- Track the adjuster and keep the file moving
- Translate the process into plain English as it unfolds
- Flag anything that could affect your renewal
Report a claim
For urgent claims, call 702-483-0888 instead of waiting on the form.
Claims FAQs
Should I report a claim even if I am not sure it is covered?
Yes. Report it and let us evaluate coverage with the carrier. Late reporting can jeopardize a claim, so it is better to report and let the experts determine how the policy responds.
Does BLKTHRN GRP help me through the claim?
Yes — claims advocacy is part of what we do. We help you report the claim correctly, communicate with the carrier, and push for a fair, timely resolution.
We have your back at claim time
Questions about a claim or your coverage? Call or text 702-483-0888.